Gourmet Basket and Covid-19

 

Gourmet Basket and Covid-19

In light of current developments Gourmet Basket has implemented the following in order to continue to service our customers in their time of need, when connecting with people they care about becomes even more important.

  • Hygiene Policy. Gourmet Basket are following all recommended guidelines from NSW Health, including social separation at work, additional sterilisation of all work areas and preparation areas, the use of remote working where possible, and no contact with people outside the business during work hours. Note, all our ingredients come packed individually and are never opened, so there is no touching of food items as part of our daily routine.

 

  • Staff Education. All our staff have been provided with our Policy for Covid-19, and additional information from Government sources on how to ensure minimal risk of transmission of the disease at home and at work.

 

  • Couriers and Gift Deliveries. As standard, all deliveries from Gourmet Basket are classified as “Authority to Leave”, meaning there is no need for personal contact with our couriers. If it is safe to do so, the gift will be left in a safe place. In addition to this, our couriers have instituted a “Zero Touch” policy meaning gifts do not need to be signed for even if someone is at home when the delivery occurs. They will take your name, and sign the machine themselves.

 

  • Operating Hours. At the current time Gourmet Basket is operating as normal, Mon-Fri 9.00am to 5.00pm and shipping gifts every day of the week. As Government policies change, this may effect our business. We will ensure any change is published clearly on our website so any gift you order can be certain to be delivered.

 

As always, if you have any specific questions please don’t hesitate to contact us at any time on 1300 354 393 or email at service@gourmetbasket.com.au

 

 

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